Privacy Policy

Last updated: 22.09.2026

Azure Trips by Majestic (“Azure Safaris,” “we,” “us,” or “our”), operating the website AzureSafaris.com, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using AzureSafaris.com, you consent to the practices described in this policy.

1. Who We Are

Azure Trips by Majestic
Behind Mountain Mall, Thika Road, Nairobi, Kenya
Email: hello@azuresafaris.com

2. Information We Collect

We may collect the following types of information:

Information you provide directly:

Name, email address, phone number, and postal address
Passport details, dietary requirements, and travel preferences (when booking a safari)
Payment information (processed securely via third-party payment providers)
Messages, enquiries, or feedback you send us

Information collected automatically:

IP address, browser type, and device information
Pages visited, time spent on site, and referring website
Cookies and similar tracking technologies (see Section 6)

Information from third parties:

Information from travel agents, tour partners, or booking platforms acting on your behalf

3. How We Use Your Information

We use your information to:

Process and manage safari bookings and itineraries
Communicate with you about your trip, including confirmations and updates
Respond to enquiries and provide customer support
Send marketing communications, where you have consented to receive them
Improve our website, services, and customer experience
Comply with legal and regulatory obligations
Detect and prevent fraud or misuse of our services

4. Legal Basis for Processing

Where applicable law requires it, we process your personal data on the basis of:

Your consent
Performance of a contract (e.g. processing your booking)
Compliance with a legal obligation
Our legitimate business interests, provided these do not override your rights

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

Accommodation providers, ground operators, and transport partners needed to fulfil your safari booking
Payment processors to complete transactions
Professional advisors (legal, accounting) where necessary
Government or regulatory authorities where required by law

All third parties we work with are expected to handle your data securely and in accordance with applicable data protection laws.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve functionality and analyze site usage. Specifically, we use:

Google Analytics — to understand how visitors use our website, including pages visited, time on site, and traffic sources. Google may process this data in accordance with its own privacy policy.
Meta Pixel — to measure the effectiveness of our advertising on Facebook and Instagram, and to deliver relevant ads to visitors who have shown interest in our safaris. Meta may process this data in accordance with its own privacy policy.

These tools may place cookies on your device and collect information about your browsing behavior on our site and, in some cases, across other websites.

You can control or disable cookies through your browser settings. Opting out of Google Analytics is also possible via the Google Analytics Opt-out Browser Add-on. You can manage ad personalization from Meta via your Facebook Ad Preferences. Disabling cookies may affect certain website features.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including meeting legal, accounting, or reporting requirements.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

As we operate across multiple countries and work with international partners, your information may be transferred to and processed in countries other than your own. We take steps to ensure such transfers comply with applicable data protection laws.

10. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing
Withdraw consent at any time (where processing is based on consent)
Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@azuresafaris.com.

11. Children’s Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Azure Trips by Majestic
Behind Mountain Mall, Thika Road, Nairobi
Email: hello@azuresafaris.com